Privacy & Cookie Policy

1. Information We Collect

Personal Information:
This includes information you provide when filling out forms on our site, such as your name, contact details, and any inquiries or requests. It also covers any details you may provide when requesting a service, signing up for newsletters, opting into SMS communications, or through any other means of direct communication with us.

Non-Personal Information:
We collect non-identifiable information regarding your site usage, such as your browsing behavior, the pages you visit, and the time spent on our site. This is gathered through cookies and similar tracking technologies.

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2. Cookies and Tracking Technologies

Our website uses cookies to improve your experience, understand how our site is used, and tailor our interactions with you.

We use Google Analytics to analyze website usage. This service tracks and reports website traffic, helping us understand visitor behaviors. We also utilize Google Ads and ad pixels to tailor our advertising efforts and measure their effectiveness.

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3. How We Use Your Information

• To provide, operate, and maintain our services.

• To improve, personalize, and expand our website.

• To understand and analyze how you use our website.

• To communicate with you, either directly or through one of our partners, for customer service, updates, and other informational purposes.

• To send SMS reminders or communications for appointment confirmations, updates, or special promotions, if you have opted in.

• For marketing and promotional efforts, if you’ve opted to receive such communications.

• To comply with legal obligations and resolve any disputes.

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4. SMS Communication and Consent

By providing your phone number and opting in, you consent to receive SMS communications from Ifix Appliances, including appointment reminders, updates, promotional offers, and other relevant notifications.

Your Rights:

• You may opt out of receiving SMS messages at any time by replying “STOP” to any message or contacting us directly.

• Standard message and data rates may apply. Contact your mobile carrier for details.

We do not share your phone number with third parties for marketing purposes without your explicit consent.

 

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

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6. Data Security

We implement robust security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

6. Third-Party Links

Our website may contain links to external sites that we do not operate. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

7. Consent and Changes to Policy

By using our site, you consent to our Privacy and Cookie Policy. By providing your phone number and opting into SMS communications, you also consent to our SMS terms as outlined in this policy.

We reserve the right to update or change our Privacy and Cookie Policy at any time, and you should check it periodically. Your continued use of the website after we post any modifications to the Privacy and Cookie Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.

 

8. Contacting Us

If you have any questions regarding this privacy policy or SMS communications, you may contact us using the information on our website.